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The Bat Flip Shop is your go to store for all your baseball needs. After shopping on the website and seeing the quality products, I can see the Owners passion for the love of baseball, Family and fun!
I've known Steve ( Owner) for a short time, but from the first time we met, I knew I had a friend for life. Anyone in need of Baseball equipment and GREAT customer service, batflipshop.com is it! Family, Baseball, where Families take care of each other.
I have known Steve ( Batflipshop.com Owner) and his family for nearly 25 years. He and his family love Baseball and I mean Love. Every aspect of the game, from fielding to batting and especially the Team work and friendships that can be made playing the game. His love of the game is only foreshadowed by his love for God and his Family. You are able to get the gear you need and support a excellent organization at the same time. I urge you to check out Batflipshop.com for any baseball needs. You will be working with a Owner who will treat you fairly and honestly, and above all, like Family, because that is what Baseball is truly about. PLAY BALL!!!
On the evening of 10/23, I purchased the “DeMarini – Zen USSSA 2019 Baseball Bat” from “The Bat Flip Shop”. Unfortunately, I received a response the following day that this Bat had been discontinued. How was I going to break the bad news to my 13-year old nephew that had his heart set on this Bat? “The Bat Flip Shop” Owner didn’t just say “sorry”, he was vigilant in finding a comparable replacement for me/my nephew and even sacrificed his own personal sale to find a “DeMarini – Zen USSSA 2020 Bat” for less money than the 2019. He promptly refunded me for the Purchase made. “The Bat Flip Shop” is 100% truthful about helping kids as well as their families and proved it’s not about the money. I wholeheartedly recommend shopping the batflipshop.com for all your Baseball Equipment Needs. Their Goal is to “let kids play”! My nephew loves Baseball, and I know he will love his New Bat coming soon! Thank you for your honesty and finding us a Bat so promptly.
I was looking for a DeMarini Zen 30/22 and was having a trouble finding one. Got a hold of Steven and He literally Hand Delivered one to me within 3 Days!! True to his word and Highly recommend The Bat Flip Shop.
Thank you so much for going above and beyond to make sure my family got not one but two bats that hit very close to home! We appreciate all your effort time and fast and friendly communication to make our purchase possible!
Customer service by the BatFlipShop is absolutely amazing!! I came upon this website by chance and I am so glad that I did. I had ordered 2 sets of catchers gear from 2 other websites, only to be sent an email 3 days later stating that the item I purchased was out of stock. When I came across BatFlipShop I noticed there was an option to send a chat message. It was almost 9pm at night, we were sitting at the ball field, and I had no idea that I would get an immediate response from an actual human that truly cared to help me find what I was looking for!! You have went above and beyond. Thank you so much for your exceptional customer service, it is truly unmatched.
Customer service by the BatFlipShop is unmatched by any other sporting goods retailer I've experienced. Prompt responses to inquiries, competitive pricing, and quick delivery. I will continue to use the BatFlipShop as my go to source for my equipment needs. Thank you Steve for your great service and support of Veterans and youth sports.
Great experience with these guys. Found the bat I wanted for my son at a great price. UPS had shipping delays and I got a text message from the owner Steven telling me he noticed on my tracking that my bat was stuck somewhere and said he would try to find out what is going on. Very rare to find service after the sale! Definitely will be buying from these guys again.
Super happy with the customer service. I wrote an email, and less than five minutes later the owner (Steve) called me. I was looking for a pitcher's helmet that was sold out. Within a couple hours, Steve had the very same same helmet on the way to his place. It's obvious that doing business with a smaller company is the way to go. Can't tell you how happy I am to recommend Bat Flip Shop to others. Steve knocked this one out of the park!
Batflipshop does it again!
More kudos to my new friend from California - Steve. When Steve was having difficulties getting my helmet from the manufacturer, he took it upon himself to send me a different helmet in the meantime to protect my melon. Then, the helmet I was waiting for magically turned into a new bat, thanks to the generosity of Steve. I can't tell you how great it is to receive such excellent customer service. Keep up the good work! I'm referring everyone I know to batflipshop.com.
Absolutely love the serviceAbsolutely love the new helmet.
The service was incredible and very fast delivery.
Great customer service!My son was looking for a specific bat, which nobody - even the manufacturer - had in stock. Well, the batflipshop didn’t have it in stock either - but they did contact me directly and helped select a great - even better - replacement. Shipping was fast, customer service is excellent. My kid is happy. I am happy. Do not hesitate to shop with this merchant. We will be back. Thanks Steven for your help!
Customer Service is my key to dealing with companies! Batflipshop has now caused me to delete ALL the others! They are that Great! Have a Question?, you will get help No Matter The Time!!’
I purchased a one of a kind Rawlings 11.5 hyper shell glove. At the time I had Never heard of the company Batflipshop! The products are top line. Questions are answered right away via chat! That’s by the owner! I can say that they have my business and off everybody I will advise! Thank You So Much for OUTSTANDING CUSTOMER SERVICE!
Can I just say ..WOW! My son really wanted the Demarini Voodoo One baseball bat. He came across your site. I was skeptical of ‘pre-ordering’ through a site I’d never heard of. I did a little research and saw good things. Who knew that your customer service would be outstanding as well, as you emailed to remind me it was a pre order. I asked the possible wait time. You stated Demarini said 5-10 weeks. You gave me a little hope of sooner as you get bats in frequently. I expected (and hoped) to have it by spring. Well, we just got it and I’m in awe. You are a great company and I look forward to letting others know about you. We will definitely be purchasing from you again in the future. I just thought I’d let you know how happy we were.
Take care and best of luck with your successful business!
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