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Just ordered another bat. Picked up another axe bat and again amazing customer service. Steven was responsive to my questions, directed me to the best option, and got it handled quick. Love bat flip shop!! will continue to oreder our bats through them
by Ekstrum Boys
Batflipshop was awesome to work with. We unfortunately ordered a bat that sold out and was no longer being manufactured. Batflipshop reached out and offered us any bat we wanted as a replacement for the inconvenience. The bat shipped in excellent condition expeditiously!
by Glenn Gohlke
I needed a new bat because my ghost bat kept breaking and I had to return it a million times. Thankfully, Steven from the bat flip shop asked me questions about my needs and he quickly helped zero in on the mizuno carbon bat. It has great pop and I’m already getting more playing time on my high school team because I’m hitting well with this new bat! I was in a slump before so I feel like this is the edge I needed. Great customer service!! Thank you so much!!!
Apr 19, 2023
Steven was amazing, I was looking for a bat that was on backorder everywhere and I was very skeptical they actually had it although the site showed in stock. I called and he personally walked out and grabbed the bat to ensure it was accurate. I then paid for expedited shipping and typically online sales take a couple days to process but I have already received an email with tracking and going to be here tomorrow. For LL, all stars or travel ball, we will absolutely give them our business for both my baseball boys and the teams I coach!!
by Ekstrum Boys
This may be the first online review I’ve ever written, but this company deserves a 5 star written review. I looked EVERYWHERE for a specific bat. The only website that had it was BatFlip. I used the chat feature on the site to inquire if this bat really was in stock (as it was out of stock on all other sites). I got a prompt reply that the bat was indeed in stock. I was still skeptical but went ahead with the payment. To my surprise (and my son’s delight) the bat arrived in approximately 10 days. Thank you BatFlip.
Great customer service!!! We received catchers gear that was impossible to find anywhere else! I will be shopping here for all of my sons baseball equipment.
by Sam B
Owner personally reached out to make sure I knew my order was a presale and approximate wait time. Wait time ended up being much shorter than what was expected and shipping was fast. I was so impressed by the hands on customer service of this company. I would absolutely recommend and they will have my continued business!! And my son is in love with his new bat!
by Jamie Yates
They made sure my son received his new bat before Christmas. The bat was a high demand bat and they delivered-at a fair price point. They answered my email questions right away too! Great customer service. I will definitely be purchasing from them again!
Batflip went above and beyond my expectations! It was very refreshing to see in a business. I will definitely shop here again!
Received the order in record time considering it was not available at other stores. This is my first time buying from batflip shop and I am very pleased with the service. I would buy from them with no concern in the future.